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ANY LIFT TRUCK, REPAIRED RIGHT, WHEN PROMISED.
OR YOU GET A FREE LOANER.
| The new Free Loaner Service Guarantee - only
from Catâ
Lift Trucks.
You read it right. Your Cat lift truck dealer will
repair any lift truck right the first time. And he'll repair
it within the quoted time. Guaranteed. If not, he'll
give you a free loaner until the repair is done. You won't get
just any truck. You'll get one of comparable capacity.
Applies to whatever make of lift truck you own.
The guarantee covers Cat lift trucks and all other
makes of lift trucks - Clark, Hyster, Nissan, Toyota, Yale or
whatever you own. Your Cat lift truck dealer will fix
it right, and he'll fix it on time. Guaranteed.
The end of unnecessary downtime.
No more extra downtime because your lift truck wasn't repaired on
time. Or because it wasn't fixed right the first time.
You'll have your truck back when promised, or you'll get a free
loaner. Either way you'll be back in business. See below
for applicable terms and conditions. |
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RULES
- The guarantee covers Cat lift trucks as
well as any other make which the Cat lift truck dealer
elects to service/repair in his shop.
- A dealer quotation must be obtained from the Cat
lift truck dealer stating the service to be
performed on the truck and the promised date for completion of
that work as stated in the service quotation.
- The truck must be made available for pickup by
the dealer or delivered to the dealership at the agreed upon
time.
- Additional service repairs that may be
discovered while repairing the truck will be discussed with the
customer before the additional repairs are made.
- If the recommended repairs will affect the
performance of the truck, and are not authorized by the
customer, the guarantee will be void.
- If the recommended repairs are extensive, a new
repair service completion date will be established with the
customer.
- In the event the dealer is unable to provide a
comparable loaner, he may provide the customer a credit on
parts/service expended on the customer's truck. A free
loaner supercedes free parts. The credit will be based on
the number of days the service exceeds the original promised
date prorated on the published monthly rental of a similar
truck.
- The loaner unit must be used during the time
the service work is being completed.
- The parts/service credit, if issued in lieu of
a loaner truck, must be used within 12 months of the date of
issuance. The credit is non-transferable.
- This guarantee is void if our ability to
perform is affected by disruption of supply of parts, strike
(manufacturer, supplier, carrier, customer, dealership), order
entry system failure, civil disturbance, war, disaster of
nature, or act of God.
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